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Other Ways to Book or Cancel an Appointment

  1. By Telephone:
    Please call 020 8640 4445 and book with the receptionist.
  2. In Person: Visit reception during opening hours.

Remember if you can’t come – PLEASE cancel your appointment. Every day several appointments are wasted by people not turning up – someone else could have had these appointments.

Urgent Appointments

On weekday mornings the duty doctor keeps free a number of brief appointments.

General Information about our Appointments System

The surgery uses an appointment system and to make an appointment, please call us 8 o'clock in the morning or attend the surgery 8 o'clock. Appointments are booked on first come first serve basis.

The practice also provides small number of pre-bookable appointments, please ask one of the reception staff for more details.

Patients may book to see any doctor at the practice; however, if possible, we encourage patients to try to see the same doctor for continuity of care. When making your appointment, please specify your preferred doctor and we will try to accommodate your request.

Telephone Advice

Sometimes you may wish to have a brief advice on your health problem or on medications. Please ask the receptionist for a telephone consultation appointment. It is helpful to let the receptionist know what is your concern (if appropriate) so that we have the necessary records available.